NuPlay AI

NuPlay is a conversational AI agent for enterprise customer-facing teams. Its voice and chat AI agents handle inbound and outbound interactions across sales, customer support, and post-purchase experiences. NuPlay agents engage leads, qualify prospects, answer customer queries, handle returns, provide delivery updates, and manage follow-ups. They follow defined business processes, support multilingual voice and chat interactions, and can escalate conversations to human agents with full context.